FAQ

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Judges Lodgings offers a boutique hotel feel with a range of  sizes of apartments.  This offers many benefits not least a lot more space than a hotel room or B&B plus the added benefit of having your own kitchen and dining area plus the ability to share a living space with friends or family.   Below we cover some questions that you may want to know:

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1. Do we pay in full? 
Payment is 100% on Booking and non refundable unless stated. If you give us reasonable notice we can move dates if they are available but it is at our discretion

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2.  Is there a minimum amount of nights for bookings?  

Only Saturday stays are restricted to 2 nights the rest of the week 1 night stays are allowed. Though we do relax this is Friday is booked or for late availability 

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3.   How do we do check in?  

Check in instructions are emailed to you at 8pm the night before arrival.  If you have not received one by the morning of your stay please email us and we will manually send a copy to you. We operate by self check in and you will be sent the codes and address you need as well as useful information.  

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4.   Dog and Cat friendly apartments? 

We do accept dogs and cats that are well behaved in all of our apartments.  Especially suitable as they are ground floor are Judges 2, 5, Spa Villas 1, 2, 3 and any at The Queens Head as they have direct outside access. We do charge an extra cleaning fee to ensure the properties are fully cleaned ready for the next guests.  This is normally £25 per booking which is added at the checkout. Max 2 pets except by arrangement.​ We don't encourage guests to leave their pets in the apartment while they go out. But if you know your dog is calm and wont bark then it is ok if you have a crate.  If not please don't distress them, us and other guests by leaving them home alone or risk being asked to leave.  Other guests enjoyment does come first I am afraid.

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5.   Is there a discount for longer term stays?

This does vary currently on the time of year and season. If you are a contractor working in the area and will be around for a long period do get in touch to discuss your requirements by sending us an email. Minimum booking will be 2 months.  

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6.   Parking? Ev Chargers?

1 Space is included in your stay. If you require an additional car or more then get in touch as we can arrange that for you in our nearby overflow car park.   The cost is £10 per 24 hour period per additional car. This can be added at the checkout. Message us for the information to book

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EV Car Chargers are conveniently located on Brunswick Road just 50 meters from our main car park.

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7.   I have a problem during my stay who do I contact?

Do give our number a call or send us an email if its not urgent.  We have staff in Spa Road just yards from the property and will do our best to help you as soon as we can.  Missing a plate or glass etc?  Just message us.

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8.   I need information on things to see and do?

Our guide area section on in our info menu includes many useful numbers, place to eat and drink and emergency numbers.

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9.   We are already staying can we extend our stay?

Yes of course do give us an email and we can arrange this for you. There wont be another cleaning charge added to the booking if you are able to stay in the same apartment.

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10.   Can you arrange an extra clean?

Yes we can.  This is often used by people who are staying longer term and want new bedding towels and cleaning. Do get in touch it is £50 each time.

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11.   Is linen/toiletries etc provided?

Yes towels and bed linen are provided.  As are shampoo, body wash and conditioner

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12.  How equipped is the kitchen?

The kitchen has all the pots and pans etc that you could need for a short stay.  Plates, glass, cutlery etc are also included. We also supply tea, coffee, sugar, oil, salt and pepper.  We don't supply milk.  There is many small food shops on Southgate Street just a hundred yards away.  If anything is missing that you need give us a call to see if we can help.  If your apartment has a Nespresso 1 machine note we don't supply capsules so do bring some

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13.   Are there restaurants nearby? 

We are located just 2 minutes walk from Gloucester Docks Restaurant Quarter and 10 minutes from the city centre and Gloucester Cathedral. There are at least 30 restaurants and bars within 5 minutes walk of us.

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14.   Where can I exercise?

Gloucester Park is across the road. Is perfect for getting some fresh air.  It has various suitable parts to use plus a children's playground if you are away with your family.  Want something a little wilder? Then Alney Island just the other side of the river from the docks puts you in the countryside but with excellent footpaths suitable for a long walk or run.  The Gym Group have a place just canal side by the bridge.  The Padel Centre is a pay and go facility offering various Padel courts  and other activities to a short walk.​

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15.   Games? Books? Cots? High Chairs?

Yes we have all 3 available.  Let us know regarding children's cots and high chairs before arrival and we will ensure the travel cot is in the apartments (you need to supply your own bedding).  We also have a collection of boards games and books for your use.

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16.   Is the internet speed good I need to ? 

Yes each apartment is supplied with Virgin Fibre Optic High Speed Broadband.  Generally considered the fastest option ​in the UK nationally. Normally speeds are now max of 600MBs download. Wifi is free of course.

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17.  Do the apartments have washing machines?

Yes apartments have a washing machine and a room drying rack, some are washer dryers. We operate our own laundry on site and can offer to do serviced wash if required at additional cost.  We take no liability for any damage caused to your clothes​

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18. I am being asked for a zip code when making my booking but live in the UK?

Check you are not using a VPN.  If you are turn it off so the system can give you the correct info

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